Information for Integritas and Forte Patients

Thank you for choosing Integritas for your emergency or hospitalist care. We know that you have choices, and we value the trust you have placed in us and our providers.

For questions about your care, please call (618) 833-1691. For questions about your bill, please call Professional Medical Billing at (866) 906-0371 or send a fax to (260) 407-8014.

For all other inquiries, please take a look at our Frequently Asked Questions or fill out the form below. We will be in touch with you as soon as possible.

Frequently Asked Questions

Who can help me understand my bill?

For questions regarding your Integritas or Forte bill, please contact Professional Medical Billing at (866) 906-0371. You may also call us directly at (618) 833-1691, or email us at info@iephysicians.com. Please have your account number and the date you were seen available when you contact us. We are delighted to be of help.

How can I update my insurance information?

To make changes to the insurance information you provided when you visited the hospital, please call Professional Medical Billing at (866) 906-0371.

Why did I receive two separate bills for my hospital visit?

When you visit a hospital that we staff, you will receive two separate bills. One bill will come from the hospital (covering the cost of the use of the facility and equipment, tests, and other overhead costs), and a second bill will come from Integritas or Forte, covering the cost of the care provided to you by the medical provider.

Can you help me find a local primary care physician?

Unfortunately we are not able to recommend a local primary care physician, as we focus our efforts on emergency and hospitalist care in most of the communities we serve.

Do you offer a financial hardship discount?

To apply for a hardship discount, please download the Financial Hardship Policy and Application. Instructions for applying for the discount are included in the policy. La aplicación también es disponible en español: 2018 Financial Hardship Policy and Application (Versión Espáñol) 20180924

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